Privacy Policy
Effective Date: [1st July, 2025]
Website: www.swayamstores.com
At Swayam Stores, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.swayamstores.com, a multi-vendor platform for women entrepreneurs. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By accessing our website, it is presumed that you have read our Privacy Policy & Agree to the contents of it.
1. Information We Collect
We may collect personal and non-personal information from users in the following ways:
a) Personal Information
- Name
- Email address
- Phone number
- Address
- Payment information (processed via secure third-party gateways)
- Business information (for vendors)
- Any other information voluntarily provided by users through forms or communication
b) Non-Personal Information
- Browser type and version
- Device type and OS
- IP address
- Pages visited and time spent
- Referring URLs
2. How We Use Your Information
We use the collected information to:
- Provide and manage your account
- Process orders and payments
- Communicate with users (promotions, service updates, support)
- Improve site functionality and user experience
- Manage vendor listings and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it in the following cases:
- With vendors for order fulfillment and communication
- With service providers (payment gateways, hosting, analytics) under strict confidentiality
- When required by law or to protect our legal rights
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Save user preferences
- Analyze traffic and performance
- Improve marketing and retargeting efforts
You can manage cookie settings in your browser.
5. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
6. Data Security
We use industry-standard measures (SSL, encrypted storage, access controls) to protect your data. However, no online system is 100% secure.
7. Your Rights & Choices
You may:
- Access or update your personal data
- Request deletion of your account or data
- Opt out of promotional emails
- Contact us for privacy-related concerns
8. For Vendors
Vendors using our platform agree to comply with data protection norms while handling customer data and communication through Swayam Stores. We may also collect additional documents like your Photograph, Aadhaar and Address proof for KYC.
9. Children’s Privacy
We do not knowingly collect data from children under 18 years. If you believe we have done so, please contact us for removal.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns about this policy, please contact:
Swayam Stores
Email: swayamstores2020@gmail.com
Phone: 7977540831
Website: www.swayamstores.com